For what amounts can I purchase an e-Gift Card?
You can purchase e-gift cards for any amount from $5 to $1000.
Where can I redeem my e-gift cards?
e-Gift cards can be used online and in participating stores.
Please check with individual stores to find out if they accept e-gift cards for purchases.
Can I add more value to an e-gift card?
No, after the e-gift card is issued, you cannot add any more value to the e-gift card.
Can I buy something that costs more than the value on my e-gift card?
Yes, you can use the e-gift card for part payment and pay the balance using other accepted payment methods.
Can I use more than one e-gift card in a transaction?
No, at this stage you can only use a single card per order.
Can I buy something that costs less than the value on my e-gift card?
Yes, the value of your purchase will be deducted from your e-gift card balance.
Do I receive change on an e-gift card transaction?
No, any balance will remain on the card.
Does an e-gift card expire?
Yes, the e-gift card expires 3 years after the issue date. Issue date can be found on the of the e-gift card. Also, you can check your card’s expiry date online at www.metcash.com/giftcards or by calling 1300 409 245.
At which stores can I use e-gift cards?
Most of our stores are operated by independent operators. It is at the store owner’s discretion as to whether they accept e-gift cards or not. Here is the list of stores that accept e-gift cards.
If I encounter difficulties using my e-gift card, what do I do?
Please contact us via email (firstname.lastname@example.org), phone 1300 409 245 or online at www.metcash.com/giftcards.